MTN commits to environmental sustainability – General Manager

Mr Nii Adotey Mingle, the General Manager of Northern Business District, MTN Ghana says the telecommunication company remains committed to environmental sustainability and innovations.

He said the launch of the company’s biodegradable SIM cards was strong testament to that, explaining that the biodegradable SIM cards were fast degradable.

Mr Mingle was speaking at the 2025 MTN Ghana’s media and stakeholder’s forum at Sunyani.He said “Sustainability is one of our core mandates,” worrying that “plastic waste is wreaking havoc globally because they are non-biodegradable.”

“So, our new SIM cards are made from forest-certified biodegradable materials that easily break down safely without necessarily harming the environment”, he stated,.  “The innovation reduces our plastic footprint,” Mr Mingle stated.

Nonetheless, he added that “the new SIM cards maintain the same performance and quality as traditional SIM cards,” stressing that the company was ambitious to go even further by introducing e-SIMs.
He said: “With the e-SIMs, there’s no need for a physical SIM card and thereby eliminating the need to manage any form of plastic biodegradable or not.”

Mr Mingle said all those measures aligned to the MTN’s broader sustainability agenda, saying “allowing plastics to pollute the environment can eventually enter the food chain and bring serious health risks”.

Mrs Jemima Kotei Walsh, the Chief Customer Experience Officer, MTN Ghana said the company had invested more than $1billion in strengthening the country’s digital infrastructure over the past five years, saying it had invested $240 million in 2025 to expand fiber, 4G, and 5G services.

She said these were not just network upgrades, but also digital rails that supported Ghana’s economic growth and progressive development, assuring the company would continue to improving customer accessibility and inclusion.

Mrs Walsh stressed that the company would also continue to decentralise support through digital self-service platforms, improve turnaround times and ensure that every customer could engage with MTN anytime, anywhere.

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