The Driver and Vehicle Licensing Authority (DVLA) has introduced six Ghanaian languages to its computer-based driving theory test platform.
The initiative, announced by DVLA Chief Executive Officer Julius Neequaye Kotey during the Government Accountability Series at the Jubilee House, aims to assist applicants who struggle to read or write in English.
“I am happy to report that the DVLA has introduced six local languages into its Computer-Based Test (CBT) platform to assist applicants who cannot read or write in English,” Mr Kotey stated.
The newly available languages are Twi, Ga, Ewe, Dagbani, Nzema, and Hausa. Using translation software, applicants can now take the mandatory driving theory examination in their preferred language.
Mr Kotey explained that the move is designed to reduce language barriers and ensure applicants fully understand road signs, traffic regulations, and safe driving practices.
The DVLA CEO added that the Authority is already working to expand the platform to include even more local languages to reach prospective drivers across the country.
Beyond the language initiative, the DVLA announced several digital enhancements aimed at improving customer service.
The Authority has rolled out an SMS notification system to remind licence holders of upcoming renewal dates.
Customers will receive an initial reminder one month before expiry, followed by a second message two weeks before the deadline, provided their registered mobile numbers remain unchanged.
Mr Kotey revealed that a similar reminder system is being developed for vehicle owners regarding roadworthiness certificates.
Additionally, an electronic library and a new queue management system are being introduced to streamline operations and reduce wait times at DVLA offices.
